“Organizations are awash in metrics and outputs, but true success lies in delivering customer value.” – Erin Kraemer, Tech Innovation and Product Leader at AWS Agentic AI On Day 2 of The AI Conference 2025, Erin shared lessons from her 25 years at Amazon and her perspective on why value, trust, and long-term outcomes matter more than dashboards. Thank you, Erin, for reminding us what impact really looks like. #TAIC2025 #aiconference #sanfrancisco #AI #AIC2025