. What is your strategy for not only customer ACQUISITION but customer RETENTION??? You need to have a strategy for this…. If you don’t, you’re getting by on a wing and a prayer and this is not how to grow and scale your business. So let me ask you, how do you get new clients? How do you lure them in? How do you speak to them? How do you treat them? What is the experience you are providing? Once you have new clients, what are you doing to KEEP them? If you are not doing something to RETAIN your clients, somebody else is, I promise you this! Someone is sliding into their DM’s, emails and texts, taking them out in person. Are you allowing someone else to nurture your clients? To flirt with them? To make them promises that will lure them away from you…. What is your strategy for customer acquisition vs. renention? FYI- These are not the same things. I encourage you to write out your strategy and make a plan, as this is when you see SUCCESS! A plan & a strategy is a tool o...