Most people lower the standard when it’s inconvenient. That’s the problem. Because standards aren’t supposed to be easy… They’re supposed to be consistent. At 1st Phorm, we don’t have a list of rules. We have standards. And those standards show up in the small things. The things most people overlook. -The warehouse.�-The bathroom.� If you’re willing to let the small things slide… You’ll let the big things slide too. And the people you serve will feel that. Our customers don’t experience our intentions. They experience our standard. Every single day. So no, we don’t operate off how we feel. We operate off what’s required. Because that’s what separates good… From great. So ask yourself, “Where are you letting the standard slip?” #leadership #business #standards #culture #entrepreneur