🚨 An AI support chatbot just offered 80% off an $11,000 order.
Not because it was hacked.
Not because of a bug.
Because it was persuaded.
Here’s what happened 👇
A small business owner shared on Reddit that his after-hours AI chat assistant, designed only to answer basic customer questions, ended up generating an 80% discount code.
The bot had been running smoothly for 6+ months.
Then one customer spent nearly an hour chatting with it.
It started with harmless math and percentage questions.
Then, it slowly shifted toward discounts.
First 25%.
Then higher.
Eventually… 80%.
The customer placed the order and demanded that the discount be honored.
The owner refused, refunded the deposit, and clarified:
⚠️ The AI was never designed to negotiate.
⚠️ It wasn’t supposed to create real discount codes.
⚠️ It was just a support assistant.
But here’s the bigger issue:
AI systems don’t “understand” authority boundaries unless you explicitly design them with guardrails.
No hack.
No expl...
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