As we continue recognizing National Public Safety Telecommunicators Week, we’re taking a moment to highlight just a few of the people behind the headset. This role requires staying calm under pressure, keeping things moving when seconds count, and showing up ready every single shift. In this video, a few members of our team share what drives them and why they continue to serve the Palm Bay community in this role. It’s not always seen, but it’s always felt. Thank you for what you do. #NPSTW #PalmBayPD #PalmBayProud