The first 5 minutes with a client decides everything. Most agents are so focused on what they’re going to say that they forget what they’re going to feel like to be around. Trust isn’t built through credentials. It’s built through presence. A smile. Genuine warmth. And the ability to match someone’s energy so they feel truly understood. Do those three things before you’ve even talked business and you’ve already won. The best agents aren’t just knowledgeable. They make people feel safe. #LuxuryRealEstate #LondonProperty