"It was a complete nightmare."
A builder from Essex has been ordered to pay a couple £85,000 in compensation, after he admitted 22 breaches of building regulations at their home.
Lucy and Rob Davies paid Steve Figg £44,000, but his shoddy work left their home being at risk of collapse.
Another homeowner, who also hired Figg, described when he turned up at her house with a chainsaw and a sledgehammer.
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