Informatica Alto Adige (SIAG), the IT service provider for the local government in South Tyrol, Italy, supports municipalities, healthcare systems, and public administration across the region.
With multiple legacy systems and websites, citizens often struggled to find the right services — from education to agriculture to healthcare. By leveraging the Microsoft Power Platform, Power Pages, and Microsoft Copilot Studio, SIAG is accelerating digital transformation while enabling more connected, citizen‑centric services. In this video, you'll hear how SIAG is:
* Using Microsoft Copilot Studio to build AI‑powered and autonomous agents
* Accelerating digitalization across public administration
* Creating citizen services rapidly with low‑code tools
* Reducing application time‑to‑market
* Supporting citizens with AI‑driven interactions
* Removing repetitive administrative tasks using autonomous agents
By combining AI, autonomous agents, and the Power Platform, SIAG is enabling a new model ...
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