What happens when service meets commerce? From Shoptalk, we unpack how agentic AI can bring service and commerce together into a connected customer experience. Hear why the agent can become the new digital storefront, the shift from Customer 360 to Interaction 360, and what it takes to scale: integrated data, fewer silos, faster delivery, clear ROI, and adoption. Speakers: Shivani Majewski, Managing Director, US Salesforce Retail Lead, Deloitte Digital Kevin Hogan, Deloitte Salesforce B2C Commerce Practice Lead, Deloitte Digital Devin Kunysz, Sr. Director, Consumer Goods Industry Strategy, Salesforce #AgenticAI, #CustomerExperience, #RetailCommerce, #FutureOfCommerce, #ShopTalk2026