Your reps forget most of your training. You spend 10–30 hours onboarding a new hire. Shadowing, explaining, roleplaying, repeating. It feels productive. But within a week, they’ve forgotten up to 80% of it. Not because they’re bad. Because your training lives in conversations, not systems. We saw this with a growing sales team last quarter. Strong hires, solid leadership—but inconsistent results. The issue? Every rep got a slightly different version of “how to sell.” So we moved their onboarding into a simple internal “university”: Short training videos Clear docs for each step Quick quizzes to reinforce retention Now reps revisit the material anytime—and ramp faster with less hand-holding. Do this today: Take your most repeated onboarding explanation and record a 5-minute video. That’s your first building block. Consistency scales. Conversations don’t. We break this down deeper in our free weekly webinar—Fridays at 11am MST / 1pm EST: s20webinar.com What’s on...