Your onboarding isn’t broken—your structure is. Most companies invest heavily in onboarding content. Playbooks Role plays Coaching sessions And yet… reps still churn. Why? Because none of that scales without structure. I’ve seen teams hire 3–5 reps at once, with solid training in place—but no consistent cadence, no clear expectations, no system to reinforce behavior. The result: confusion, inconsistency, and early exits. The fix isn’t “more training.” It’s building a simple, repeatable structure your reps can rely on daily: What happens every morning? When do they practice? How is performance tracked? Do this today: map out one non-negotiable daily rhythm for your reps (ex: call block + role play + review). Keep it simple and enforce it. Training teaches skills. Structure makes them stick. If you’re working through this, we break it down live every week—Thursdays at 11am MST / 1pm EST: s20webinar.com Where is your current onboarding breaking down—training or...