Agentic AI is transforming industrial service operations. Slalom and Device Insight present how they implemented AI agents powered by AWS to automate robotics service processes—from error analysis to workflow orchestration—scaling expert knowledge across global aftersales teams and accelerating service resolution. Presented by Slalom at the AWS Partner Theater, Hannover Messe 2026.
Speakers:
Patrick Domcke, Senior Director - AWS, Slalom
Stefan Hudelmaier, Director Innovation & Architecture, Device Insight
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