Accessible design starts with listening: it’s not rocket science, but it’s also something easily forgotten or ignored. However, its impact reaches further than most people realize. For #GlobalAccessibilityAwarenessDay, we’re reflecting on how user-centered design shapes spaces that support restoration, focus, belonging, and community resilience. As Global Design Leader Tim Ganey, AIA, DBIA, shares, “Users are the experts on themselves, and the design process starts with a conversation involving everyone. It's about creating and defining the puzzle together, rather than rushing in to solve a problem.” That’s the power of designing with people, not just for them. In conversation with ArchDaily, Global Leader of Equity, Diversity, and Belonging Jessica Bantom, Interior Designer Sammy Rupp, and Global Design Leader Tim Ganey, discuss how listening helps define the right challenges before solutions are proposed. Find that conversation in our link in bio.