Most AI agents are unpredictable. Two Agentblazers found a way to fix that. In this Agentforce Demo Day session, discover how they use Agent Script to control exactly what their agents do — and when. From multi-agent coordination to seamless human escalation, you'll walk away knowing how to build agents that actually do what you designed them to do.
*Timestamps:*
00:00 - Salesforce Agentforce Fan Caddie Overview
01:11 - Architecting Multi-Agent Sub-Agent Systems
01:36 - Personalizing Agent Script with Live User Location Variables
02:54 - Inside Agentforce Builder: Setting Personalization Tokens
04:17 - Deterministic Reasoning for Enterprise Business Segments
05:32 - Agent Script Deep Dive: Script View Configuration
05:54 - Orchestrating Sub-Agents via the Agent Router
07:31 - Building Seamless AI Agent to Human Escalation Paths
09:10 - Context Handoff and Automated AI Case Summaries
10:03 - Core KPIs: Tracking Autonomous Latency and Case Containment
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