Cava doesn't merely want to sell you a Mediterranean slop bowl anymore. It wants to predict when you'll order it, optimize the labor used to make it, personalize the app that sells it to you, and maybe eventually know you want extra feta before you do.
On the company's earnings call on Tuesday, Cava executives framed the fast-casual chain less like a traditional restaurant company and more like a tech platform that happens to serve pomegranate-glazed salmon and harissa chicken.
CEO Brett Schulman said the company was laying the groundwork to become "a real-time AI-enabled business" as Cava builds out its internal data and commerce infrastructure.
Read more about Cava’s AI era at the link in our bio.
Story by Katherine Tangalakis-Lippert
(Credit: Getty Images)
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