In this conversation, Microsoft’s Rachel Ashby and Kos Srivastava explore how AI-powered service agents in Dynamics 365 Customer Service can help give teams the flexibility to choose between human review and full autonomy.
Watch the whole episode: aka.ms/D365CS-Agents
#MicrosoftDynamics365 #AgenticCX #AgenticCRM
https://youtube.com/watch?v=0iNbDoXQnic
Posted on YouTube ·
277
5
277
277
5
277
Suggested Credits
Credits on Gondola describe each credited role and may be incomplete. A brand or featured person is not necessarily the creator.