Two things create a 5-star stay and most hosts only focus on one The inspection The fold The detail that says someone cared That is one side….. 💌The one that sets the expectation before they even walk in the door 💌The other side is the message you send 2 hours before checkout Both matter equally One without the other is not a system Comment SYSTEM ✨ for my $27 guest messaging system 💌 Supergirl Stephanie | Superhost True North Lifestyle #airbnbhost #vacationrental #superhost #airbnbsuperhost #shortterm