From shorter wait times to accurate resource allocation, the best care is driven by the data behind it. For data analyst, Samuel Cheng, this means working with front-line staff to predict weak points and create useful tools that positively impact clients’ access to care. As the parent of a former client, Samuel’s greatest motivation is using his professional skills to give back to the place that supported his family, “When I see a data-driven project lead to shorter wait times or more efficient services, I know exactly what that means for the families waiting at home.” Read more about Samuel’s story using the link in our bio. #FacesOfTransformation #TeamHB