"Grubhub started with a simple model that helped restaurants grow while taking a modest commission. As the company expanded, it raised fees and became increasingly aggressive in how it interacted with restaurant partners. The backlash was severe, with lawsuits, public criticism, and growing distrust from the businesses that helped make Grubhub successful. While competitors focused on growth and partnerships, Grubhub lost the trust of its customers and watched its market leadership disappear. Watch the full video here: youtu.be/Jbsb-yb6js8 #grubhub #doordash #fooddelivery #restaurants #business"