Trust is the most valuable currency in hospitality and entertainment.
Not talent.
Not experience.
Not connections.
Trust.
Recently, a performer arrived at an event intoxicated despite a clear no-alcohol policy outlined in the agreement.
The event continued professionally.
The client remained protected.
The facts were reviewed.
The result?
The contract was terminated.
Some people will call that harsh.
I call it accountability.
Standards only matter when you’re willing to enforce them.
In hospitality, events, and business, reputation takes years to build and minutes to lose.
What would you have done?
👇 Is zero tolerance the right approach, or should there be second chances?
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