Engine needed to scale service fast. So they partnered with NeuraFlash and built Eva, their first human-centric AI voice agent, in just 12 days. As the first to go live with Agentforce Voice, the team continued to test, learn, iterate, and scale. Eva now resolves 30% of calls autonomously, streamlining customer experience and setting a new standard for what AI-powered service looks like. Read more about their story: salesforce.com/customer-stories/neuraflash-tom-hebner-interview ------------ #Salesforce #AgenticEnterprise #DigitalTransformation #AIAgents Subscribe to Salesforce’s YouTube Channel: bit.ly/SalesforceSubscribe Learn more about Salesforce: salesforce.com Twitter: twitter.com/salesforce LinkedIn: linkedin.com/company/salesforce Instagram: instagram.com/salesforce Facebook: facebook.com/salesforce About Salesforce: Improve customer relationships with Salesforce, the #1 AI CRM where humans wi...