Shadow work is the unpaid labor companies shift onto consumers. Think self-checkout, booking your own travel, or troubleshooting before you can reach customer support. AI adds another dimension. Our data has played an invaluable role in modern AI systems (don’t worry, I missed the meeting on consent, too). Which raises a broader question: If society was an invaluable contributor to this technology, how should it share in the value it creates? The answer isn’t straightforward, but I do think it’s the right question to start asking. #ai #future #aitrends