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Virgin Media has been fined £28m for repeatedly preventing customers from cancelling contracts, Ofcom said. Millions of calls from customers were "likely mishandled" over a three-year period which prevented or delayed them from switching to a better broadband, landline or pay-TV deal, according to the communications regulator. Tap the link in BBCNew’s bio to read more about the fine. #VirginMedia #UK #BBCNews

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