Virgin Media has been fined £28m for repeatedly preventing customers from cancelling contracts, Ofcom said.
Millions of calls from customers were "likely mishandled" over a three-year period which prevented or delayed them from switching to a better broadband, landline or pay-TV deal, according to the communications regulator.
Tap the link in BBCNew’s bio to read more about the fine.
#VirginMedia #UK #BBCNews