Sometimes the clearest signal that AI is here to stay is when teams stop asking whether to adopt it and start asking where to begin. Join us as we explore this moment of transition with Kwang Leh Wong, CTO of RHB Bank in Malaysia. With nearly 30 years in IT, Kwang shares how his organization is approaching AI with discipline, structure, and a focus on measurable outcomes across productivity and customer experience. What we cover: ➤ Moving Past the Hype – Why disciplined evaluation matters more than excitement when adopting new AI capabilities. ➤ Proving ROI – How productivity gains, cost optimization, and customer satisfaction metrics help justify investment. ➤ POCs with Purpose – Why starting small, validating value, and testing assumptions reduce risk and accelerate adoption. ➤ Building Toward Efficiency – How AI can streamline manual processes, improve turnaround time, and enhance operational performance. Grounded in real financial-sector experience, this conversation off...