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For 25 years, @salesforce meant clicking through screens. Not anymore. Watch Ning Taylor, Technical Advisor at Salesforce, demo Headless 360 by connecting Salesforce live to both Claude and ChatGPT in just a few clicks. Ask questions about your pipeline, update opportunities, visualize @Tableau data, and see rich dynamic cards render natively in ChatGPT — all without opening a browser. Salesforce's security model comes built in, and your data stays yours. This is what the agentic CRM era looks like. *Resources & Links:* Explore Headless 360: salesforce.com/headless Learn how Salesforce is pioneering the #1 Agentic CRM: salesforce.com/crm What is agentic CRM?: salesforce.com/crm/what-is-crm/agentic-crm Timestamps 00:00 - Introduction to Headless 360 CRM 01:03 - Connect Salesforce to Claude AI 01:34 - View Pipeline Visualizations with Tableau 01:50 - Update Opportunity Status in Claude 02:58 - Connect Salesforce to ChatGPT & View Dynamic Car...

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