Not sure where to begin your AI transformation? @salesforce CRO Miguel Milano has one answer: start with service. Learn why deploying Agentforce to your customer channels drives fast ROI and how Salesforce went from 700,000 hard-to-find knowledge articles to an AI agent that resolves issues in seconds, hands off to humans with full context, and never drops the ball. *Resources & Links:* Explore Agentforce Service: salesforce.com/service How to use AI to improve customer service: salesforce.com/service/ai/customer-service-ai Timestamps 0:00 - Where to start with agentic service 0:13 - Benefits of service support channels 0:36 - Implementing Salesforce Agentforce help agent 1:46 - Resolving cases with Salesforce Agentforce 2:05 - Seamless human agent handoff with full context World Tour Boston -------------- #Agentforce #Salesforce #AICustomerService #AIAgents #DigitalTransformation #AITransformation #AgentforceService #ServiceCloud Twitter: t...