A dealer in Missouri just bought the store where he started selling cars in 1994. It’s a great story, but the lesson is in what he did next. He didn't start by chasing new sales fads or a magic marketing bullet. His playbook for the first 90 days is a masterclass in operational priorities: Expand the service department. Add technicians and install more lifts. Upgrade the facility, including adding A/C to the shop. Increase used-vehicle inventory. Bring more marketing efforts in-house. Better working conditions attract and retain better techs. More service capacity drives absorption. A stronger core operation funds everything else. Watch the full episode at the link in our bio.