The automotive retail model often forces leaders into a relentless 30-day cycle, making it difficult to plan for long-term market disruptions like emerging tariffs or new international competition.
At the 2026 Auto Forum New York, Steve Greenfield explained why shifting your focus five to ten years down the road is critical for survival.
With labor accounting for roughly 47 percent of a dealership's cost structure, integrating AI as a "co-pilot" for your staff is the most effective way to unlock immediate productivity. By using technology to streamline repetitive tasks, dealership operators can gradually reduce their heaviest overhead burden, driving the long-term profitability and operational resilience required to withstand future industry shocks.
Watch more from the Forum at the link in our bio.