Your service advisors will soon be troubleshooting AI. Rivian is removing physical climate control buttons in its R2, betting everything on its new AI voice assistant. When a driver can't get the heat to work by talking to the dashboard, who do they call? Your service department. Who has to explain why a feature works a certain way during the sales process? Your BDC and sales staff. Who has to manage the trade-in valuation on a vehicle where the core controls are tied to aging software? Your used car manager. For years, voice assistants were a gimmick. Now they are becoming central operating systems. Your team is on the front lines of this transition. Watch the full episode at the link in our bio.