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Pizza Hut is rediscovering a truth many in automotive retail forgot. For the last decade, the industry mantra was speed, convenience, digital. We optimized for clicks and leads. We streamlined the process. We built beautiful websites and apps to make everything faster. But a funny thing is happening. Pizza Hut remodeled 140+ locations to look like they did in the 90s, and people are driving hours to visit. While everyone else obsesses over the next app, the smart operators are focusing on the in-store atmosphere and the way a person feels when they walk through the door. The battle for the next decade won't be won online. It will be won in your showroom and your service drive. Watch the full episode at the link in our bio.
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