"How did your life differ from that of a rock?" That question, shared by @spisakd, isn't about grand ambitions. It's a gut check for dealer principals and GMs on the floor every day. A rock just exists. It takes up space. But a leader creates change, even in small ways that have nothing to do with the P&L statement at first. It’s pulling a green tech aside to show them a faster way to do a repair. It’s the 5-minute conversation with a BDC agent about their career goals. It’s taking the heat for a mistake made in the F&I office, then using it as a training moment instead of a reason to blame. What is one small thing you can do this week to leave a person or process better than you found it? Watch the full episode at the link in our bio.