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It's easy to get excited about new technology, but the real conversation always comes down to the measurable business outcome. When you put the right tools into a customer's hands, the results speak for themselves. By pushing proactive vehicle notifications directly to drivers with CarRx, dealerships are seeing an astounding 70% to 80% engagement rate. Even more impactful is that some stores are now scheduling 10% of their total service appointments entirely through an app. This level of digital connectivity takes an immense amount of pressure off the BDC and service advisors while simultaneously skyrocketing service profits. Ultimately, this seamless experience drives vehicle buybacks by naturally bringing customers back to the lot for their second, third, and fourth vehicles. Is your dealership leveraging mobile connectivity to drive service retention?
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