Customer expectations didn’t just shift after COVID… they skyrocketed. “I want it now. I want it here. I want it my way” has become the standard, and dealers who cling to the old workflow are losing ground fast. Convenience isn’t a perk anymore. It’s the deciding factor in where people service their vehicles. Catch the full LA Auto Show roundtable brought to you by Curbee for the strategies shaping the new service economy - link in our bio! #automotive