Your service advisors will be on the front lines of the 'Right to Repair' debate. When customers hear the President talking about their right to fix their own car, their first questions won't be to a politician or a lobbyist. They'll be in your service drive. How your advisors answer will either build trust or create suspicion. Train your team to be educators, arm them with a clear understanding of what's at stake: protecting the vehicle's complex systems while ensuring customers have choices. When the customer sees your dealership as a source of clarity, you win their trust. When they see you as just another barrier, they go elsewhere. Watch the full episode on our channel.