A mentor once asked: "How did your life differ from that of a rock?"
That question, shared by David Spisak, isn't about grand ambitions. It's a gut check for dealer principals and GMs on the floor every day.
A rock just exists. It takes up space.
But a leader creates change, even in small ways that have nothing to do with the P&L statement at first.
It’s pulling a green tech aside to show them a faster way to do a repair.
It’s the 5-minute conversation with a BDC agent about their career goals.
It’s taking the heat for a mistake made in the F&I office, then using it as a training moment instead of a reason to blame.
What is one small thing you can do this week to leave a person or process better than you found it?
Watch the full episode on our channel.