Episode #1363: A fresh look at thousands of FTC dealership complaints reveals where consumers are still finding friction. Tesla expands its Austin robotaxi footprint as autonomous ride-hailing scales up. And Buc-ee's reminds us that in Texas, even the car wash has to break a world record. news.dealershipguy.com/p/the-ftc-has-fielded-more-than-10k-auto-related-consumer-complaints-since-2021 A new FOIA request reviewed by CDG News offers a rare look into 200 automotive-related consumer complaints filed with the FTC and partner agencies. While complaints don't prove wrongdoing, the data highlights where dealerships may want to double-check compliance and customer experience processes. -Consumers have filed more than 10,500 automotive-related complaints since 2021, according to FTC data reviewed by CDG News. -The biggest complaint categories were advertising and pricing discrepancies, financing-related pricing issues, and undisclosed add-ons. -Used vehicle transactions generated t...