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Episode #1362: Today we look at what customer reviews can reveal before regulators come knocking, why hybrids are suddenly the hottest vehicles on the lot, and how Ram’s AI-generated merch accidentally turned a Toyota Tacoma into a Ram truck—while miscounting the stars on the American flag. autonews.com/retail/finance-insurance/an-widewail-ftc-letters-dealerships-reviews-0603 When the FTC warned dozens of dealerships about potentially deceptive advertising practices, it wasn't entirely out of left field. A new study found those same stores were generating significantly more customer complaints about pricing, advertising, and trust issues than the industry average. -Widewail analyzed Google reviews from dealership groups that received FTC warning letters and found they generated significantly more complaints tied to pricing, advertising, and trust issues. -Overall ratings didn't tell the story. The FTC-targeted stores still averaged 4.34 stars, only slightly below the indu...
https://youtube.com/watch?v=Mir8efQvRog
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