What does the future of Technical Consulting look like? For Brad, Sr. Director of Technical Consulting in Atlanta, it’s about helping shape it. After 13 years at Workday and more than 25 years in consulting, Brad is focused on helping Workday North America Technical Services move toward its “Chapter 4” future: an AI-driven, Workday build–centric platform that delivers stronger customer outcomes through agents, extend solutions, orchestration workflow actions, data cloud, and services. “Confidence is shaped through both success and failure. I learned failure is key to learning.” Brad began his consulting career immediately after graduating from Appalachian State University. A pivotal moment came when he became the IT owner for an ERP system, leading both support and development teams. His advice for people starting in consulting: treat every project as a learning engine. Empower others early, get comfortable with ambiguity, and invest in relationships, not just deliverables. #WDA...