Beginnings and endings are both incredibly important when it comes to successful #transformations. When you start, you need to know that everyone's aligned at the beginning on what they're trying to accomplish. But just as important, human beings need endings. They need to know they've made progress and they need to see their success along the way. Julia Dhar and Kristy Ellmer are two of BCG's foremost experts on transformation, and they joined The So What from BCG #podcast recently to talk about their new book (written along with Philip Jameson), How Change Really Works: Seven Science-Based Principles for Transforming Your Organization, and to share stories of their years in the C-suite trenches. Link in bio.