TSR Staff Lawrencia! lawrencia.cg _____________________________________ #TSRTech: #TSRLocalLens — New Orleans has become the first major U.S. city to use artificial intelligence to help handle 911 calls, though the new technology is raising some safety concerns. _____________________________________ The city’s emergency communications center, which receives more than 1,000 calls a day, began using its AI Emergency Call Triage system in late July. The technology analyzes incoming calls and determines which should be prioritized for human dispatchers, while handling certain repeat or lower-priority calls itself. _____________________________________ Officials say the AI is not replacing human dispatchers and will primarily step in when call-takers are busy, particularly for calls made near crashes that have already been reported. _____________________________________ However, critics have raised concerns about potential errors and cybersecurity risks, including research showing that some...