Welcome to This Month at Salesforce, the show that gives you all the latest product news, announcements, and innovations happening across the Salesforce ecosystem. In this episode, host Shibani Ahuja explores how Agentforce powers autonomous AI agents—including Agentforce Coworker, Slackbot, and Qualified's Piper AI SDR—to automate workflows, qualify sales leads, and transform customer service. Discover how enterprise organizations deploy Agentforce to scale operations, build an agentic enterprise, and achieve measurable business success. In this video, you'll learn how to: • Orchestrate business records, sales pipelines, and customer workflows using Agentforce Coworker. • Search team conversations, files, and connected apps instantly with Slackbot. • Automate 24/7 inbound website lead qualification and meeting bookings using Piper AI SDR. • Overcome deployment challenges like hallucinations and duplicate agents with the Salesforce AI Blueprint. • Scale sales outreach and build multi-...