From PrizePicks super-fan to leading their retention strategy: meet Myles Bennett, our August Bonfire Marketer of the Month.
PrizePicks is a daily fantasy sports platform centered on player predictions. Today Myles runs member engagement and promotional strategy for the app.
Here are 3 actionable lessons on scaling member retention from his rockstar work:
Listen and course-correct: Restored a fan-favorite promo based on direct member feedback, driving massive engagement and crushing target KPIs.
Personalize at scale: Leverages 3x Braze certifications and Canvas journeys to keep every customer touchpoint relevant.
Unify around peak moments: Aligns cross-functional teams from Product to Creative for maximum impact during major pushes like NFL Kickoff.
Read the full interview at the link in our bio.
#Braze #BrazeBonfire #MarketerOfTheMonth #RetentionMarketing #CRMStrategy