Here's a two-minute test for your onboarding system. Ask a rep who's two weeks in to walk you through the exact daily activities and sales process they should be executing to ramp up. If they can't answer clearly, you have your problem. Most owners assume onboarding is working because reps show up and go through the motions. But showing up isn't the same as knowing what to do. The first two weeks decide whether a new hire stays or quits. If reps are guessing their way through it, they're not being under-trained, they're being under-directed. Fix it by building a detailed day-to-day schedule: onboarding steps, automated training, roleplay, coaching, and management check-ins mapped to specific days. Nobody should be left to figure it out on their own. Done right, retention can increase 2 to 5X, and because it's automated instead of owner-led, leadership workload drops by roughly 80 percent. Try this test with your next new hire this week: ask them to walk you through day-by-day wha...