Healthcare organizations struggle with disconnected administrative systems and manual processes that create inefficient patient experiences and operational bottlenecks. Join UC San Diego Health to learn how they implemented an AI-powered patient engagement solution using Amazon Connect Customer to address complex administrative processes through a unified patient engagement journey across the health system. We'll demonstrate the implementation of Amazon Connect Customer with Epic EHR integration to enable self-service patient authentication and appointment information retrieval. Learn more about Amazon Connect Customer: go.aws/4pnDtNL Learn more about AWS events: go.aws/events Subscribe: More AWS videos: bit.ly/2O3zS75 More AWS events videos: bit.ly/316g9t4 ABOUT AWS Amazon Web Services (AWS) hosts events, both online and in-person, bringing the cloud computing community together to connect, collaborate, and learn from AWS experts. AWS is the world’...