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What's the AI risk that almost no one is talking about? It's implementation. In this conversation, Andrei Serban, Founder and CEO of Console, makes the case that poorly implemented AI doesn't just create security risks; it destroys employee trust before the good tools even arrive. Topics Covered: • AI adoption vs training gaps • Shadow AI and ecosystem challenges • User-led enablement models • IT’s evolving role in AI • Integration as the end state • The future of work with AI Chapters: 00:00 Introduction to Lenovo Work Reborn 00:46 Meet Andre From Console 02:23 Implementation is King: Why Less is More in AI 04:01 The Trust Factor: Why Poor Deployment Scares Employees 06:29 Reclaiming IT: Returning to the Innovation Roots of the 90s 08:56 Moving the Needle: Getting Out of the Ticket Queue 15:39 Work Reborn: Offloading the Repetitive to Stimulate the Mind 16:58 Conclusion and Further Resources Work Reborn is a Lenovo Digital Workplace Solutions research initiative...

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