#HumansOfZipline ⠀⠀⠀⠀⠀⠀⠀⠀⠀ Maggie Jim is our Strategic Finance Lead and joined in 2016. She helped to launch our first operations in Rwanda and has worn many hats, including Fulfillment Operations and Chief of Staff. She now focuses on making Zipline financially competitive and sustainable. Maggie is from Hong Kong, and before joining Zipline she worked as a management consultant for consumer product companies. ⠀⠀⠀⠀⠀⠀⠀⠀⠀ “It has been cool to see how we’ve grown in how we think about the customer. Initially, we spent a lot of time iterating on the drone, but, eventually we realized that customers really only care about the package - receiving the right products at the right time. Early on, we noticed that increasing the availability and responsiveness of the supply chain was changing the way healthcare workers manage care. Since health facilities were no longer limited by their own cold chain storage capabilities, they had access to more products than before. They could even plan their ...