Steve Jobs changed retail by obsessing over customer experience. Ron Johnson reveals the leadership and innovation behind the Apple Store. In this How We Profit episode of Young and Profiting, Ron Johnson and Hala discuss how Steve Jobs approached leadership, entrepreneurship, business strategy, innovation, and customer experience. Ron shares how Apple built stores when it had only a tiny share of the PC market, why the Genius Bar became a breakthrough retail idea, and how great businesses create places where customers feel they belong. He also breaks down lessons from Target, JCPenney, AI in retail, decision-making, and why slowing down can help entrepreneurs build something truly great. #stevejobs #leadership #customerexperience In this episode, Hala and Ron will discuss: (00:00) Introduction (01:25) The Bold Bet Behind Apple Stores (07:08) The Principles Behind Apple Store Design (18:55) How the Genius Bar Was Born (26:30) True Innovation vs. Simple Improvement (28:08) How Ta...