Discover how new Salesforce innovations are helping OEMs, captives, and retailers strengthen customer loyalty through service excellence. Learn how automotive organizations can become more agentic and AI-powered as they evolve their customer experiences and operations. Learn more about Salesforce for Automotive: salesforce.com/automotive Timestamps: 0:00 Vision of customer loyalty 2:33 The agentic enterprise shift 5:19 The role of AI technology 9:52 Dealer visit management 14:11 Nissan partnership insights 19:03 Automotive Cloud innovations 28:28 Proactive service demo 33:11 The find, reason, act framework 35:16 Nissan digital transformation 42:28 Closing remarks _______ This video comes to you from Dreamforce 2026, the conference that helps you unlock unprecedented success with the power of trusted AI Agents, real-time data, and CRM. This is where you become an Agentic Enterprise. Watch Marc Benioff's opening keynote here: youtu.be/wYFt9NCYaVI Watch all of ou...