See how telecommunications leaders are turning AI innovation into measurable revenue with Salesforce and Agentforce. Discover how the latest agentic AI and headless capabilities can help telcos create smarter customer experiences, streamline operations, and drive growth across every touchpoint. Learn how industry leaders are balancing AI speed, trust, and precision while using automation and connected experiences to improve engagement, increase efficiency, and unlock new revenue opportunities. Learn more about Salesforce for Communications: salesforce.com/communications Check out our agentic AI guide: salesforce.com/agentforce/what-is-agentic-ai Learn more about Agentforce: salesforce.com/agentforce Timestamps: 0:00 AI transformation in telco 2:57 Overcoming industry complexity 7:10 AT&T's journey with AI 10:56 Retail transformation stories 17:01 Demonstrating customer acquisition 20:42 KPN's business expansion 28:04 Competitive market strategy ...