Tiffany Paovella wanted to move from hospitality into a more stable, tech-focused career. Through free Verizon skill-building courses, she gained digital skills in programming, data science and cybersecurity, earned six professional certifications and began putting her new knowledge — including AI skills — to work at her local library. After taking a part-time job at the Ossining Public Library in Ossining, New York, Paovella returned to school and supplemented her college coursework with free, self-paced Verizon training. The courses helped her build foundational computer science knowledge, learn multiple programming languages and develop cybersecurity skills. How Tiffany is using her tech and AI skills: Coding and AI: Paovella uses AI to help troubleshoot and better understand her coding. Cybersecurity: She applies her cybersecurity knowledge at the library and helps colleagues understand how to avoid scams and other online threats. Helping library patrons: She uses AI as a tool to...